Monday, March 28, 2005

Latest response from ebay ....

Gosh ... This is so generic .. and now they want me to freaking do their job for them by helping them monitoring and reporting others ... WTF ...

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From: rswebhelp@ebay.com
Subject: Re: VE62828 Ended Response to your email to eBay's VeRO Department. (KMM160828467V86271L0KM)
Date: 23 Mar 2005 PM 09:58:04
To: ywchai@mac.com
Reply-To: rswebhelp@ebay.com

Hello Yee-Wei,

Thank you for writing eBay.

Although we encourage rights holders to communicate with sellers, we are
unable to force them to do so. When a VeRO member contacts us to remove
a listing, they are required to sign a legal document stating under
penalty of perjury that they own the rights to the item or trademark
used in the listing, and that the items listed are infringing upon their
rights. They are not required to inform us of the specifics of exactly
why, or what in the listing is infringing. We must advise you to not
relist this item without hearing from the rights owner.

We understand your concern over the other items you found on the site,
and we appreciate you alerting us to these listings. eBay is also
concerned about this, and will review all items that are reported to us.


We remove listings for two reasons:

1. It appears on its face to be infringing
2. The listing is reported by the rights owner as being infringing.

If you believe an item is potentially infringing, and it was not removed
by eBay, then we encourage you to contact the copyright owner and inform
them of the possible infringement. eBay's Verified Rights Owner (VeRO)
Program works to ensure that items listed do not infringe upon the
copyright, trademark, or other intellectual property rights of third
parties.

For more information on the VeRO program please go to:

http://pages.ebay.com/help/confidence/programs-vero-ov.html

Thank you for being part of the eBay community.

Regards,

Yuri
Community Watch Team
eBay Trust & Safety

1 Comments:

Blogger please mind the gap said...

this is totally weird shit. i applaud your responses and am getting frustrated to see the scared-y cat answers from ebay. More imptly, the questions u posed to them seems v valid, and they should at least make use of the expensive legal team or lawyers and attempt to answer your questions!

so wats next? at least ebay bothered to give some answer, wat about the RIGHTS OWNER? if you own the rights to anything, and lay claim on any suspected infringements, why wouldn't u put up a fight? wouldn't you as a rights owner, have any defense or answer to rising disputes to your claim?

8:11 AM  

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